Position Name |
Head of Department (HOD) |
Department |
Working Women Hostels |
Position Type |
Full Time |
Organization |
YWCA of Delhi |
Location |
New Delhi, INDIA |
About the Organization
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Established in 1912, YWCA of Delhi is a leading women’s organization working for women’s right and empowerment, Affiliated with the World YWCA through the National Body, YWCA of India. YWCA of Delhi, provides safe residential space for women through its Working Women’s Hostels and Shelter Homes. It works towards social and economic empowerment of women through skill training and promoting gender equality, child rights, youth leadership, addressing violence against women and creating awareness on rights and entitlements.
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About the Role
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The Head of Department will be responsible for overall management and efficient working of both the hostels
- 1. Centenary Hostel for Working Women (CHWW) at Ashoka Road, New Delhi
- 2. Jasola Working Women Hostel (JWWH) at Jasola, New Delhi, in collaboration with National Commission for Women, Govt. Of India.
The HOD will be responsible to provide and maintain safe and secure residence and environment to the working women. She would be responsible to oversee all operational aspects, manage emergencies, and maintain high service standards in line with regulatory requirements and organizational policies.
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Key Responsibilities |
- ⮚ Manage accommodation/ Hostels ensuring safety and security of women.
- ⮚ Strong coordination with Govt. Agencies.
- ⮚ Ensure timely renewals of all applicable hostel licenses and compliances.
- ⮚ Ensure compliance with health, safety, and regulatory standards.
- ⮚ Ensure timely procurement, payments, arrears and bill submission to Accounts Dept.
- ⮚ Oversee property maintenance, repairs and upkeep.
- ⮚ Supervise staff, catering, cleaning/ housekeeping, security and maintenance teams.
- ⮚ Ensure resident welfare, including provision of counselling services where needed.
- ⮚ Address and resolve residents’ issues promptly.
- ⮚ Drive strategies to maintain high hostel occupancy and implement marketing plans.
- ⮚ Managing staff rotas to ensure effective 24-hour/7day cover in the hostel.
- ⮚ Dealing with Governing Committee of the Department, suggest new interventions and present matters for approval.
- ⮚ Monitoring discipline and daily attendance of residents.
- ⮚ To arrange regular meetings with the Hostel Residents and issue notices regarding hostel affairs and attend the same.
- ⮚ Performing additional work assigned by the organization.
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Desirable : Educational Qualifications, Experience and Skills |
- ⮚ Age - 35 years and above.
- ⮚ A post-graduate degree with relevant experience (in any field e.g. administration, hospitality,etc.).
- ⮚ Minimum 5 years of independent managerial experience in hostel facility operations or a similar residential establishment.
- ⮚ Strong leadership, organizational and decision making abilities.
- ⮚ Excellent communication, interpersonal, and conflict resolution skills.
- ⮚ Financial planning, budgeting, and reporting abilities.
- ⮚ Proficiency in dealing with government institutions and external agencies.
- ⮚ Self motivated, organized and goal oriented.
- ⮚ Respect for people's privacy, diversity and lifestyle choices.
- ⮚ Capacity to handle crisis situations/ emergencies and resolve conflicts with calm, confidence and empathy.
- ⮚ Ability to lead the team of different disciplines, organizing, overseeing, allocation of tasks, to optimize the available facilities, spaces and resources.
- ⮚ Market awareness with the ability to recommend operational improvements or new initiatives.
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How to Apply
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- Please provide your details through the below google form link.
- https://forms.gle/f9NinnTEsFjmhTgJ8 and upload your most recent resume and a cover letter justifying why do you consider yourself the right fit for the position (in 250 - 300 words) on or before 07th July 2025.
- Important Notes:
- 1. Please mention the position name – ‘HOD – HOSTELS’ in the subject line.
- 2. Incomplete applications will not be considered.
- 3. Only shortlisted candidates will be contacted.
- 4. Applications will be reviewed as we receive them.
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