Position Name |
Head of Department (HOD) |
Department |
Blue Triangle Family Hostel (BTFH) |
Post Type |
Full Time |
Organization |
YWCA of Delhi |
Location |
New Delhi, INDIA |
About the Organization : |
- YWCA is a leading social organization working for women empowerment. It was established in 1912 and is affiliated to the World YWCA through the National Body, YWCA of India. YWCA of Delhi, provides safe space for women through its Working Women’s Hostels, Shelter Homes. It works towards economic empowerment of women through vocational training and skill development programs, promoting gender equality, child rights, youth leadership, ending violence against women and creating awareness for the areas of work of the YWCA of Delhi.
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About the Department : |
- The BLUE TRIANGLE FAMILY GUEST HOUSE at YWCA DELHI offers a selection of beautifully furnished rooms, equipped with all modern amenities. There are Standard Double Rooms, single rooms, executive Suites and family suites plus a Dormitory.
- It also offers Conference rooms (capacity between 25-45 people) for meetings & an Auditorium with a capacity of 200 people for seminars & events.
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Key Responsibilities : |
- 1. Overall responsibility of smooth functioning of all Depts. of Guest House.
- 2. Ensure that the operation are aligned with the goals & objectives of the organization & the Guest House.
- 3. Represent and coordinate with the Guest House Management Committee.
- 4. Responsible for developing and executing marketing plans that increase brand awareness, customer loyalty, and revenue for conference rooms.
- 5. Create and implement marketing strategies that align with the Guest House's vision and mission.
- 6. Manage the marketing budget and allocate resources efficiently.
- 7. Monitor and analyse the performance of marketing campaigns and activities. Organize and coordinate promotional events and activities that attract potential customers and partners.
- 8. Conduct market research and competitor analysis to identify new opportunities and trends.
- 9. Develop and maintain a strong online presence across various channels, such as website, social media, email, etc.
- 10. Maximise the effectiveness of Dept. staff by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
- 11. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- 12. Monitor all operations, working through the respective Department staff to make adjustments where necessary and ensure reporting department comply with.
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Qualification and Skills : |
- ⮚ Master’s degree in Hospitality Management, MBA Marketing required.
- ⮚ Proven experience as a Business Head in the Hospitality industry with minimum experience of 8 yrs.
- ⮚ Strong understanding of Guest House operations, food and beverage services, and guest relations.
- ⮚ Excellent leadership, communication and interpersonal skills.
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How to Apply |
- • Please provide your details through google form link below.
https://forms.gle/6bH4pw1E1it2Zt2i7 and upload your most recent resume and a cover letter justifying why do you consider yourself the right fit for the position (in 250 - 300 words) on or before 26th September 2025.
- • YWCA of Delhi is an equal opportunity employee and qualified women candidates are encouraged to apply. We also encourage candidates from marginalized identities to apply.
Important Notes:
- 1. Please mention the position name – ‘HOD – BTFH’ in the subject line
- 2. Incomplete applications will not be considered
- 3. Only shortlisted candidates will be contacted
- 4. Applications will be reviewed as we receive them
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Position Name |
CO-ORDINATOR |
Department |
Membership and Programmes (MAP) |
Post Type |
Full Time |
Organization |
YWCA of Delhi |
Location |
New Delhi, INDIA |
About the Role : |
- YWCA is a membership based organization. The Co-ordinator for Membership and Programmes (MAP) and Public Affairs and Social Issues (PASI) Department has to keep the members engaged continuously through various activities which are designed around the focused themes of the organization - Strengthening Communities, Building Youth, Nurturing Nature. The Co-ordinator has to work closely with members to find how the member’s expertise and potential can be best utilized to channelize and ensure the organization’s welfare. Work towards enhancing membership under different categories especially youth and children. Organize programs and events on currents issues affecting women and other vulnerable groups.
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Key Responsibilities : |
- ⮚ Coordinate and conduct Membership drives
- ⮚ Develop and implement strategies to retain members and add new ones
- ⮚ Organizing programmes and events on currents issues
- ⮚ Coordinating membership activities, communicating with members
- ⮚ Data management and maintenance related to membership including record of membership fees
- ⮚ Increase member engagement through proactive communications, creative initiatives
- ⮚ Be responsive to member inquiries, complaints, and suggestions
- ⮚ Focus on strengthening Youth and Children membership
- ⮚ To develop/ network with similar women organization and civil society organization for conducting Programs on social issues.
- ⮚ Initiate and / or participate in campaigns on current women rights & human rights issues
- ⮚ Awareness among members on Gender equality and Women Empowerment.
- ⮚ To network with ecumenical organizations and organizing programs on current issues
- ⮚ Promote inter faith platforms and conduct activities.
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Desirable: Educational Qualifications, Experience and Skills : |
- ⮚ A post-graduate degree in any subject, preferably social work, public administration
- ⮚ 5 years of work experience in similar roles as prescribed above
- ⮚ Excellent communications skills (written and oral)
- ⮚ Ability to professionally represent the organization through personal interactions and phone conversations
- ⮚ Creative thinking and organizing programs
- ⮚ Maintains a positive attitude at all times and a strong work ethic
- ⮚ Ability to plan, budget and forecast revenue.
- ⮚ Self-motivated, goal oriented person
- ⮚ Ability to work autonomously and also be a good team player
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How to Apply |
- • Please provide your details through google form link below.
https://forms.gle/uNFSwrh8B49T6UUMA and upload your most recent resume and a cover letter justifying why do you consider yourself the right fit for the position (in 250 - 300 words) on or before 26th September 2025.
Important Notes:
- 1. Please mention the position name - “Co-ordinator – MAP” in the subject line
- 2. Only shortlisted candidates will be contacted
- 3. Applications will be reviewed as we receive them
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